Privacy Policy
Effective Date: 11-22-2024
The Lance Thomas Insurance Agency, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website or use our services, including SMS text messaging.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number (including for SMS messaging)
- Mailing address
- Insurance-related information (e.g., policy details, claims data)
b. Automatically Collected Information
When you visit our website, we may collect data such as:
- IP address
- Browser type
- Device information
- Website usage data (via cookies and analytics tools)
c. SMS-Related Information
If you opt in to receive SMS text messages, we may collect and store:
- Your mobile phone number
- Messages sent to and from you
- Your opt-in and opt-out preferences
- SMS opt-in consent and phone numbers for the purpose of SMS are not being shared with any third parties under any circumstances.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Respond to your inquiries and requests
- Process insurance quotes and applications
- Send updates, promotional messages, and notifications via email or SMS
- Analyze website performance and improve user experience
3. SMS Text Messaging
If you opt in to receive SMS text messages, you consent to:
- Receive transactional and promotional messages related to our services.
- Message frequency, which may vary based on your interactions.
You can opt out of SMS messages at any time by replying “STOP” to any message or contacting us directly. Standard message and data rates may apply.